Plans

One platform. Sized to your network.

Start with admin login access for MCP or API. Add Base, Backup + Restore, SurgeMail, and CDR Analytics when event history and managed workflows are needed. Contact us and we will put together pricing for your BroadWorks network.

Admin login plans

One plan per verified BroadWorks login. Every admin login includes both MCP and REST API access, bounded by the scope policy for its BroadWorks login type.

  • User Admin

    Self-serve signup

    BroadWorks User login

    • MCP access for AI tools
    • REST API access
    • User login-type scope policy
  • Group Admin

    Self-serve signup

    BroadWorks Group login

    • MCP access for AI tools
    • REST API access
    • Group login-type scope policy
  • Enterprise Admin

    Self-serve signup

    BroadWorks Service Provider login

    • MCP access for AI tools
    • REST API access
    • Service Provider login-type scope policy
  • Reseller Admin

    Assisted signup

    BroadWorks Reseller login

    • MCP access for AI tools
    • REST API access
    • Reseller login-type scope policy
  • Provisioning Admin

    Assisted signup

    BroadWorks Provisioning login

    • MCP access for AI tools
    • REST API access
    • Provisioning login-type scope policy
  • System Admin

    Assisted signup

    BroadWorks System login

    • MCP access for AI tools
    • REST API access
    • System login-type scope policy

Dialplane Base

The platform subscription for event history and managed workflows. Sized to your billable BroadWorks users.

  • MCP and REST API access
  • Scoped tenant API tokens
  • Service-provider and group limits for API tokens
  • Login-type scope policies
  • Baseline event history

Add-on tiers

  • Backup + Restore

    Coming soon

    Capture current state before change, and re-apply a prior state for recovery.

  • SurgeMail

    Add-on tier

    Mailbox provisioning, backup, and sync automation.

  • CDR Analytics

    Add-on tier

    CDR ingest, searchable retention, duplicate detection, and reporting surface.

    Includes up to 500 GiB raw CDR ingest per month and 90 days searchable retention. High-volume ingest, exports, or longer retention are quoted separately.

OCI commands
2,617

Covering the latest BroadWorks release.

Release fallback
4002 fallback

Logical operations fall back to older request versions the server recognizes.

Interfaces
MCP + REST

One auth surface for AI tools and humans, with scoped tokens and tenant bounds.

Integrations
SurgeMail

Voicemail mailbox automation is available for entitled tenants.

Questions

06 · FAQ
How do I get pricing?

Contact us with the admin logins and add-ons you need and roughly how many BroadWorks users you run. We will put together pricing for your network.

What is included?

Base includes MCP, REST API access, scoped tenant API tokens, service-provider and group limits for API tokens, login-type scope policies, and baseline event history. Backup + Restore, SurgeMail, and CDR Analytics are selectable add-on tiers layered on top of Base.

Can tenants restrict what API tokens and logins can do?

Yes. Tenant admins can issue tokens with explicit operation scopes that limit which tools and operations each token can use. An API token can also be limited to specific service providers or groups, and every operational BroadWorks command is checked against those limits before it is sent. These limits apply to API tokens and to OAuth connector sign-ins, which carry the limits set on their connected admin login. They can also configure per-BroadWorks-login-type policies so user, group, service-provider, reseller, provisioning, and system sessions each get a separate ceiling.

Is there a free trial?

14 days, full access, no credit card required at signup. At the end of the trial you pick a plan or your account enters read-only mode for 30 days before being deactivated.

What BroadWorks versions are supported?

Commands vary between BroadWorks releases. For Dialplane's logical operations (the operations API and its MCP tool), when a server does not recognize a newer request version, Dialplane tries the older versions it knows and remembers the one that works for that server. Direct REST resource routes and raw OCI passthrough send the request version as given. If a command your release needs is missing, open a support ticket and we'll look at adding it.

Is SurgeMail included?

SurgeMail is a selectable add-on tier. Once enabled for your tenant, admins can save and test the connection, provision mailboxes from BroadWorks Voice Messaging User state, and run backup or sync workflows.

Next step

Contact us for pricing.

Tell us which admin logins and add-ons you need and roughly how many BroadWorks users you run, and we will put together pricing for your network.

Contact us for pricing